Here are some amazing tips that will help you get hired:
Respond quickly and Call the customer, introduce yourself in brief, hear the client’s issues with a pest/pests problem, answer their query, give a quote and upon confirmation, provide professional services and politely ask them to review your services on the portal.
Post 1 week of treatment, you can take a follow up with the client
Use up your Leads and send a professional quote
Whilst you are unlikely to hear back from every customer you respond to, there are lots of things you can do to encourage a customer to reply
Ensure you have made use of all of the contact details provided, sending a follow-up email or text message to the customer if you have not heard back from your original phone call.
Trying to call the customer outside of standard working hours (but not too early or late) is also a great way of reaching them to pitch your services.
Don’t call the customer too much within a short space of time, as this could make them less likely to reply to you positively.
For some more great tips for responding to leads which increase your chances of hearing back from customers, click here.
If you would like direct assistance and advice from TPA to help you increase the number of customers you hear back from, please contact our customer care team here.
A great first phone call is so important to catch the customers attention and stand a good chance of getting hired.
Your first message should include key points about your business and what you offer; a short, clear description of how you can help the customer; a basic quote or estimate and your contact details.
It is also crucial that you patiently hear the client’s requirements and take prior permission before purchasing any pesticides.